Checkmore: from legacy application to scalable inspection platform
Installers need to prepare inspections, carry them out on site and record the findings accurately. Checkmore supports that work for emergency lighting. Its in-house application needed to become easier to use while allowing the product to grow.
GlobalOrange redesigned the user experience and rewrote the legacy software as a scalable SaaS product. The result combined screens tailored to planners, technicians and managers with a technical foundation for further development.
Challenge
Help an in-house application grow with the product, reduce ordering problems and better support each user.
Approach
Translate workflows into a redesigned interface and rewrite the software with automated testing and continuous integration.
Result
A user-friendly SaaS platform offering an overview of installations, customers and materials, with room for further development.
Better prepared for every inspection
A good inspection starts in the office. Planners need to know which installations are due, who the customer is and which materials a technician needs. The redesigned desktop environment brought that information together.
This visibility helped reduce ordering problems and unnecessary journeys. The platform supports the complete workflow: from preparation and on-site inspection to recording the findings in an inspection report.
On-site work calls for a different user experience
A technician carrying out an inspection needs different information from a planner at a desk. GlobalOrange therefore looked beyond functionality to the situations in which people use the software.
The desktop environment supports the overview needed in the office; the mobile screens support checking and recording emergency lighting on site. One product connects the different roles involved in the inspection process.
A testable foundation for ongoing development
A product needs to keep improving after its first release. GlobalOrange rewrote the legacy code and enabled automated testing and continuous integration. This gave Checkmore a technical foundation for regular updates and further product development.
The architecture allowed capacity to be expanded with additional virtual servers. Modernisation addressed two connected questions: how can the application help users today, and how can the product grow tomorrow? That combination is also central to improving an existing SaaS platform.
“Working with GlobalOrange has been a very positive experience. Together, we developed a highly user-friendly and scalable application in a short time.”
What made the collaboration work
Designing around real work
Planners, technicians and managers have different needs. The interface was tailored to their work in the office and on site.
A clearly scoped first version
A defined MVP and an Agile approach helped Checkmore deliver a first version for its niche market.
Short feedback cycles
The first live version generated user feedback. Short iterations turned that feedback into practical improvements.
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