Report damage via customer portal MijnBovemij.nl
Bovemij, as the insurer for and of the BOVAG sector, provides for all insurance needs of BOVAG members. Bovemij specializes in business insurance, employee insurance, and consumer insurance and financing.
CHALLENGE
Develop myBovemij.nl so that it is integrated with the existing back-office systems and works intuitively for all types of users.
APPROACH
GlobalOrange developed a user-friendly customer portal where all types of damage reports can be entered. GlobalOrange, in collaboration with the product owner from Bovemij, handled the entire product development lifecycle; from product strategy and design to development.
RESULT
- Significant cost savings in administrative costs for Bovemij.
- Clear insight into the status of the claims process.
- Integration with the back-end administration system where all claims are processed.
“GlobalOrange has proven to be a great partner in developing MijnBovemij.nl. They thought along with us throughout the entire process, communication was smooth, and the agreed-upon deadlines were met.”
Cost Savings on Administrative Costs through myBovemij.nl
User-Friendly Customer Portal
GlobalOrange developed a customer portal where all types of damage can be reported. The user-friendly forms offer the option to upload additional information.
Software Integration
The application provides both the customer and Bovemij with clear insight into the status of the claims process. The software is integrated with the back-end administration system where all claims are processed. This allows employees to assist the customer step by step with any questions regarding the claim.
Software Development for Claims Reporting
Bovemij wanted a customer portal where customers could easily report claims online and where the entire claims process remains transparent for both customers and Bovemij employees. There was an immediate connection between Bovemij and GlobalOrange. A responsible project manager from GlobalOrange, along with his team, was involved in the project. The result was an intensive collaboration with clear communication lines.
Software Partner for Digital Product Development
GlobalOrange has specialized knowledge in-house as needed and makes it available at all times. This includes expertise in architecture, as well as support from UX designers or Product Owners.
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Let's create a digital product that end users and business stakeholders will love and that is also future-proof, scalable, secure and easy to maintain.