GXO: smarter transport for Albert Heijn
For GXO Logistics’ operation at Albert Heijn’s Shared Fresh Center in Nieuwegein, GlobalOrange built cloud-based planning software. The application connects warehouse data with a simple supplier portal, giving suppliers current stock information and the ability to plan their own transport.
A complex fresh food chain, made easier to plan
GXO wanted to improve planning for more than a hundred Albert Heijn suppliers. The challenge was to bring data from the existing Warehouse Management System (WMS) and other sources into an application that works well for the people using it every day.
GlobalOrange combined UX design with software development. Usability, scalability and performance shaped the solution, supporting both suppliers and the logistics operation.
Working with GXO, from insight to planning
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Design for everyday use
An intuitive user experience brings stock information, reports and transport planning together, reflecting how suppliers work each day.
1 -
Connect data and systems
We integrated the application with the existing WMS, combining local and external data sources into one coherent experience.
2 -
Refine together with GXO
GXO acted as Product Owner. Daily contact and short Agile Scrum iterations helped the team respond quickly to new insights and requirements.
3
From warehouse data to independent planning
The WMS integration makes current stock information available in the cloud. Suppliers can:
- View and manage their stock.
- Access reports whenever they need them.
- Plan the transport of their own products.
The schematic data flow shows how the application connects the warehouse operation with its suppliers.
What the collaboration delivered
5+ million order lines a week
The original case describes this scale of the operation for which the application was built.
24/7 stock visibility
Suppliers can access current stock information and reports in the cloud, and independently plan their transport.
Less unused truck space
Following the launch, GXO reported less unused space in trucks and a reduction in transport costs.
“We are very satisfied with the tool we developed together. The result is very customer-friendly and has simplified operations. Both for XPO and for our customers who use the tool.”
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